Catch Themes » All Posts https://catchthemes.com/support-forum/forum/account-issues/feed/ Mon, 04 Dec 2023 01:48:56 +0000 https://bbpress.org/?v=2.6.9 en-US https://catchthemes.com/support-forum/topic/white-screen/#post-318382 <![CDATA[Reply To: White Screen]]> https://catchthemes.com/support-forum/topic/white-screen/#post-318382 Mon, 22 May 2023 18:25:00 +0000 Bricied Hi @charlotte,

Hope so you’re doing well, if you’re experiencing a blank white screen on your WordPress website, commonly known as the “White Screen of Death,” here are a few steps to help you troubleshoot and resolve the issue:

  1. Check for plugin or theme conflicts: Disable all plugins and switch to a default WordPress theme. If the issue is resolved, gradually re-enable plugins and switch to your preferred theme until you identify the culprit causing the white screen.
  2. Increase PHP memory limit: The issue could be due to insufficient PHP memory. Try increasing the memory limit by editing the wp-config.php file or contacting your web hosting provider for assistance.
  3. Enable error reporting: Configure WordPress to display error messages by adding the following line to your wp-config.php file: define('WP_DEBUG', true);. This will help identify any specific errors causing the white screen.
  4. Check for syntax errors: If you recently made changes to your website’s code, review the changes for any syntax errors that may be causing the issue.
  5. Verify file permissions: Ensure that the file and folder permissions on your WordPress installation are set correctly. Incorrect permissions can sometimes lead to a white screen.
  6. Clear caches: Clear your browser cache and any caching plugins you may have installed on your website.

If none of these steps resolve the issue, it’s recommended to seek assistance from a WordPress developer or support forum, as they can provide more specific guidance based on your website’s configuration and setup.

Hope so this will help you a lot!

Regards,

Bryce June

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