Tagged: header image, homepage, layout, mobile
- This topic has 5 replies, 2 voices, and was last updated 4 years, 8 months ago by sapana.
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March 11, 2019 at 6:27 pm #167680alanmusicartistParticipant
Hi there,
I’m having trouble with my header image on my website https://alanmusicartist.com, when displayed on a mobile device.
It’s perfect on desktop view and on some tablets, but on a mobile in normal portrait view, the header image seems to double.
The top image is fitted to the width of the display, but then repeats as a second layer much bigger.Refer sample image below;
What can I do to fix this?
March 12, 2019 at 12:45 am #167691sapanaParticipant@alanmusicartist:This issue has been already fixed in latest version of theme, Can you please update the theme and let me know if you face any difficulty again.
Kind Regards,
SapanaMarch 12, 2019 at 4:50 am #167698alanmusicartistParticipantHi Sapana,
For some reason my theme is not updating.
I’m sure it alerted me at the last update, which I installed, yet it appears to remain version 1.1
I have downloaded version 1.2.3 from the subscription page in my Catch Themes account, but it gave an error when trying to install it “Destination folder already exists..”
How can I force an update manually?March 12, 2019 at 4:58 am #167699sapanaParticipant@alanmusicartist:To update pro theme you’ll need to first download the theme from your https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8
For more, check out theme instructions at https://catchthemes.com/theme-instructions/catch-responsive-pro/#updatingLet me know if this helps you out!
Kind Regards,
SapanaMarch 12, 2019 at 5:37 am #167701alanmusicartistParticipantHi have updated the theme now, thank you.
However, the image issue still remains.This image is taken on my desktop (Google Chrome) after reducing the window size a little.
The same appears on mobile also.Is there any other steps or changes to image settings I could try?
Alan
March 13, 2019 at 12:06 am #167747sapanaParticipant@alanmusicartist: There seems to be issue in theme, this issue will be fixed in next theme update. I will let you know after the new update is release.
Kind Regards,
Sapana -
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